Elk Ridge Systems LLC Privacy Policy

Elk Ridge Systems LLC develops software products, including Buoy Pilot. This policy explains how we handle information collected through our websites and software products.

Information We Collect

Depending on the product or service, we may collect account details, contact information, app usage information, device information, approximate or precise location data, photos submitted by users, and obstruction or marker details that users choose to submit.

How We Use Information

We use information to provide and improve our products, support user accounts, store and sync user-submitted markers, review reported content, improve safety-related features, respond to support requests, and maintain reliable service operation.

Location And Photos

Buoy Pilot may use location data and photos when a user chooses to collect, estimate, or submit a lake obstruction marker. These inputs help place and verify marker information. Users should avoid submitting photos that contain sensitive personal information.

Sharing

We do not sell personal information. We may share information with service providers that help us operate our products, comply with legal requirements, protect rights and safety, or support features where user-submitted marker information is intended to be visible to other users.

Data Retention

We keep information for as long as needed to provide our products, comply with legal obligations, resolve disputes, and maintain service integrity. Users may contact us to request account or data assistance.

Children

Our products are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Security

We use reasonable safeguards to protect information, but no internet or mobile service can be guaranteed to be completely secure.

Changes

We may update this policy as our products change. Updates will be posted on this page with a revised date.

Contact

Questions about this policy can be sent to support@elkridgesystems.com.